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What does youjat have that SMS doesn't? |
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| Youjat lets you communicate with several friends simultaneously. Moreover, it is significantly cheaper than texting and it offers some additional features such as discussion topics, color changing etc. Why don't you try youjat yourself and you'll never ask this question again. [back to top] | ||||||||
What's special about youjat? |
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| Youjat works immediately without registration and can be used on nearly every mobile phone and by all your friends in your address book. We don't intend to provide a service with countless settings. Instead we want to provide a service which everybody gets right away and which works immediately. Just like text messaging only cheaper, cooler and above all suitable for group messaging. [back to top] | ||||||||
What does youjat cost? |
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| Youjat itself is free. Only standard costs for download, text messages and data transfer apply according to your mobile network operator. Youjat does not use premium rate numbers which means you can use your mobile data package and text message package for youjat if you have one. [back to top] | ||||||||
How much data volume does youjat need? |
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| Youjat is highly efficient! If you jat with a lot of friends for one hour, you only need 0.03 to 0.05 MB. Please contact your mobile network operator for more information about mobile data transfer costs. [back to top] | ||||||||
I have a friend abroad. Is that going to be expensive? |
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| No, provided you both jat in your home country. If you jat in Germany and your friend jats in Spain, you will both pay the standard costs of your local network operator. By the way, that's not a bad way to save money in long-distance relationships! [back to top] | ||||||||
Why is youjat free? |
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| Because we're already millionaires. Just kidding! We think everyone should be able to use youjat. However in the future, we will charge a small fee for some additional features and show advertisements here and there. [back to top] | ||||||||
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Do I need a specific mobile phone? |
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| No! Youjat works on mobile phones with colour display and Internet connection. That includes just about every mobile phone which has been on the market since 2005. If you are not sure whether your mobile phone meets the criteria, give it a try and download youjat. After all, you're not taking any risks. [back to top] | ||||||||
How do I get youjat for my mobile phone? |
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| Send a text message with keyword "youjat" to +43 676 800 4444. It's a normal text message without any hidden charges. You'll receive a text message containing a download link for youjat. Follow the link to install youjat on your mobile phone. On some devices, you cannot click on the link directly. If so, you can often open the link via the options menu. [back to top] | ||||||||
With how many friends can I jat at the same time? |
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| You can talk with up to 10 friends in every jat. [back to top] | ||||||||
How many jats can I create? |
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| You can create up to 10 jats. If you create the eleventh, the jat which has been inactive for the longest time will be deleted. If you want to delete a specific jat, you can opt out at any time. [back to top] | ||||||||
Can I use youjat on 2 different mobile phones at the same time? |
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| Sadly, no. For simplicity's sake, a youjat identity is always assigned to one specific phone. [back to top] | ||||||||
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*only jat owner! |
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How can I share youjat with my friends? |
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| It's really easy: Simply invite your friends into a jat and they will receive an invitation via text message automatically. [back to top] | ||||||||
How do I know who's online? |
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| If the name of the respective jatter is highlighted in colour, he or she is online. If you want to get someone who's offline to go online, you can text him or her at the push of a button. [back to top] | ||||||||
How does the Twitter feature work? |
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| Twitter is a microblogging service. You can share what you're up to with the world as long as it doesn't take more than 140 characters to write it down. Your friends can follow your activities and vice versa. Youjat offers a Twitter feature. This means you can do what you normally do on your computer, posting and reading tweets, on your mobile phone. In order to connect youjat and Twitter you need to register* at my.youjat.com. [back to top] * This feature will be available soon. |
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I've deleted youjat. What do I do? |
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| Simply download and install youjat again. Your jats, friends and messages will be restored automatically (provided you install youjat on the same mobile phone). [back to top] | ||||||||
I want to buy a new phone. How do I transfer my settings? |
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| In order to transfer youjat to another mobile phone, you need to register* at youjat.com. Then you can change your mobile phone in the settings. Your jats and messages will be transferred automatically. This feature also comes in handy should you ever lose your mobile phone. However, you need to registrer BEFORE that ever happens so do it now.
[back to top] * This feature will be available soon. |
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Why do I have to tell you my date of birth? |
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| We are curious and want to know which age groups are using our service. Please fill out the form truthfully. Thank you! [back to top] | ||||||||
How often will you send me your newsletter? |
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| Only if there's something really important to report and not more than once a month. Other news will be posted on our Twitter page at www.twitter.com/youjat. So you see, you won't be flodded with spam. By the way, you can unsubscribe from our newsletter at any time! [back to top] | ||||||||
I'm still waiting for my confirmation e-mail to activate my account. |
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| If you've been waiting for more than 5 minutes, try checking your spam/junk/bulk folder. If it's not there either, try to register a second time or contact our support. [back to top] | ||||||||
What's the activation code for? |
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| Once you've installed youjat on your mobile phone, you'll find a message in "News" containing your activation code. It allows you to activate your mobile phone at my.youjat.com. On your mobile phone, you're using youjat anonymously and without registration. In order to connect your mobile phone to an Internet account, you need the activation code. [back to top] | ||||||||
I want to transfer my settings to another mobile phone. |
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| If you replace your mobile phone or SIM card, you'll receive a new activation code in News after installing youjat on your new phone. You need to insert the new code at my.youjat.com! [back to top] | ||||||||
I forgot my password. |
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| Don't worry, you can request a new password. [back to top] | ||||||||
I have a new e-mail address. |
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| Log in to youjat with your old e-mail address and your password and change your e-mail address in the settings. (Please note, even if your e-mail account has been closed, you can still use it to log in to youjat.) You'll receive confirmation via e-mail. For security reasons, you need to open it and click on the included link in order to confirm your changes. [back to top] | ||||||||
I want to use the Twitter feature. What do I have to keep in mind? |
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| First, you need a Twitter account consisting of a Twitter username and a Twitter password. Then you need to log in with your e-mail address and passwort to youjat at my.youjat.com and click on "Twitter". Now, insert your Twitter username and your Twitter password (NOT your youjat password) and click on "activate". Youjat will establish a connection between your mobile phone and your Twitter account. [back to top] | ||||||||
My mobile phone has been stolen. I've lost my mobile phone. |
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| We're sorry to hear that. Please install youjat on your new mobile phone and insert the new activation code in the settings. By doing so, your old mobile phone is deactivated meaning that nobody can misuse your youjat identity. [back to top] | ||||||||
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